In psychology, there is something called the confirmation bias: people’s tendency to process information in a way that is consistent with their existing beliefs. It is one of many cognitive biases, but it is the central one.
What makes this so hard to correct is because we don’t even know that it is going on, because of another bias: the blind spot bias, ie we cannot see our own biases.
Furthermore, even when we can see things logically, another layer of ego protection comes in: we can’t be wrong. Accepting new view points mean that we were wrong before, and if we have been wrong for decades then the stakes are too high.
To be a bit facetious, those old enough to know the sitcom “Happy Days” may remember the Fonzi character, who cannot get the word “wrong” out of his throat.
https://www.youtube.com/watch?v=CvdY3HfepOo
https://www.youtube.com/watch?v=qPMIdIGj8v0
The confirmation bias, plus a bit of “Fonzi” in us, may prevent people from accepting Dhamma concepts if they conflict with their existing understanding.
AI is free from these emotional conflicts.
That’s my 2 cents.
Best,
Lang